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Contact and support
The secure support centre keeps your request connected to your account and relevant transaction history.
Account support
Sign in and open Support from your dashboard. You can link a reward transaction or withdrawal and follow staff responses in one conversation.
What to include
Describe what happened, when it happened, and the activity or transaction involved. Do not send passwords, session links, full bank credentials, or verification codes.
Privacy or account requests
Use the support centre for data access, correction, or account deletion requests. Identity verification may be required before sensitive account action.
Public contact channel
A monitored public contact address will be published here after operational email is configured and tested for production launch.